Pricing & Return Policy

Product Pricing

All prices are subject to change without notice. All promotion codes are subject to acceptance by Texas Cyclesport, Inc.

Price Match Policy

All price matching will be determined by Texas Cyclesport. Price matched products must be non OEM (boxed) and in stock at the time of sale. Prices will be matched for Online orders only. Simply E-mail pricematchplus@texascyclesport.com with the website page link of the exact item you want matched and we will E-mail you a Better Price with a promotion code to use within a specific time frame. Our price match policy extends only to new products, products not being phased out of our inventory and / or clearance products offered by other U.S. companies. All price matching must be taken at the time an order is placed and no after sales price adjustments will be made.

Promotion Code(s)

There is a limit of one Promotion Code per order that can be used. A Valid Promotion Code must be submitted at the time of purchase in Promotion Code Area (located in the recalculation area). No after sale price adjustments will be made. Promotion Code(s) must meet all conditions outlined in the original promotion to apply.

Returns

We offer a (25) twenty-five day money back guarantee on all uninstalled and unused products. Our customers may return any uninstalled and unused item within twenty-five days of date of purchase for a credit refund (less 10% restocking fee). All products returned must be in the original packaging accompanied by the original invoice with the customer's signature. For your protection all returned product(s) should be insured. An RA# (Return Authorization number) is required for ALL returns. This RA# is obtained from Texas Cyclesport by E-mailing returns@texascyclesport.com with the request to return the specific product(s). No credit refund will be issued without an RA#. In no case shall a credit for a refund exceed the original invoice price. Credits are issued solely upon the discretion of Texas Cyclesport. We cannot refund or accept postage on any product shipped by Texas Cyclesport. Credit is only issued upon receipt of returned merchandise. Absolutely no cash refunds given.

No Charge Product(s) and Returns

Texas Cyclesport reserves the right to substitute (no charge) items for equal or greater value like items, but not limited to size or color. Free Product(s) cannot be exchanged. Any and all (No Charge and Free Product(s)) items accompanying a product(s) shall be returned. In the event the (no charge) items are not returned, the items then shall be billed at the unit price for each item.

Free Shipping Product(s) Returns

Any and all (Free Shipped Product(s)) if returned, shall be billed for outbound shipping at the time of return. Shipping will be deducted from the free-shipped item(s) after the 10% restocking fee is deducted.

Buyer Responsibilities

The buyer is responsible for checking all sizes, colors, and irregularities of all products shipped at the time of receipt. The buyer is responsible for retaining all invoices, warranty information and receipts after the sale.

Shipping Errors and Product Defects

Product shipment errors and any manufacturers product defect(s) must be reported to Texas Cyclesport customer service at (512) 858-4487 within five days of receipt. No adjustments will be allowed beyond this time period. Texas Cyclesport reserves the right to refuse compensation for product shipment errors or any manufacturers product defect(s) after five days of merchandise receipt and delivery.

Warranties

"Any warranties on the goods said hereby are those made by the manufacturer. Texas Cyclesport, Inc., the seller, hereby expressly disclaims all warranties, either express or implied including any implied warranty of merchantability or fitness for a particular purpose, and neither assumes nor authorizes any other person to assume for it any liability in connection with sales of the said products. All receipts for warranties must be retained and presented by the customer to the manufacturer."

Damaged Shipments

Texas Cyclesport assumes no liability for damaged goods. If your shipment arrived damaged, please contact your local carrier. Save the shipped carton for inspection. A replacement item will be sent as quickly as possible upon receipt of returned damaged goods. No additional shipping charges will be applied.

Lost or Delayed Packages

Texas Cyclesport does not guarantee any package(s) from being lost or delayed by the delivering carrier. In the event a package(s) is either lost or delayed in transit by the delivering carrier a tracer on the package will be implemented after 20 working days from the time of departure by the sender. A claim will then be filed by Texas Cyclesport with the delivering carrier for a credit refund and a new product will be sent with a credit issued for shipping.

Returned Used and Installed Merchandise

Returned used and installed merchandise will not be accepted. Used merchandise must be returned directly to the manufacturer. All returned used and installed merchandise to Texas Cyclesport shall be subject to return shipping charges to the customer.

Lost Returned Goods

Texas Cyclesport assumes no liability for lost returned goods. All claims for lost returned merchandise must be filed with the delivering carrier.