Get Information on an Existing Order

For a Recently Placed Order or Pre-Order use this Customer Account Sign in Page Link and Log in to your Account using your Email Address. You can Send us a secure Message regarding an Existing Order, Check the Status of an Existing Order or Pre-Order.
Please note that tracking numbers may not have info on the carrier website until the box has been scanned by the carrier. Order Status is updated Monday - Friday. Order Cancellations (unless it is a Listed Pre-Order) are within 5 minutes of the order being placed (includes Saturday and Sunday orders).